Skytouch VIP places utmost importance on the privacy and security of our clients’ data. We are fully committed to respecting and understanding our clients’ privacy preferences. All data shared with us is used in strict accordance with the Data Protection Act 1998.
Our websites in the production environment are SSL certified, ensuring secure transmission of data submitted online. We adhere to a comprehensive company data retention policy, which aligns with established data retention guidelines.
Skytouch VIP will only use your data for the following purposes:
– Organizing requested services/products as per your booking order.
– Conducting credit checks if you have applied for credit with us.
– Improving our website or services with your consent.
– Collaborating with local service delivery teams to effectively deliver our services. This necessitates sharing some personal information with these partners.
If you choose not to have your data shared with third-party vendors, you may opt out of using those specific services.
Our websites may include links to external sites whose data protection practices are not covered by this Privacy Policy. It is advisable to review their policies before using these sites.
Skytouch VIP may share your information in good faith to identify, contact, or take legal action against those causing harm to our rights, users, or others’ property, as required by law.
Information related to travel itineraries is essential for processing Airport Meet and Assist services. This includes passengers’ names, contact details, itinerary, passport numbers, and dates of birth, facilitating seamless service execution by local service delivery teams and airport authorities.
We collect credit/debit card information (number, cardholder name, expiration date, CVV) solely for invoicing or service charging purposes; we do not store any credit card information.
Sensitive information such as credit card and passport details is collected only with your explicit consent for booking and confirmation purposes.
Skytouch VIP shares passenger names, passport numbers, dates of birth, travel itineraries, and flight details with local service delivery teams to ensure successful Meet and Assist services. Financial data is not shared with these teams.
We do not share or sell data with any third party unrelated to service delivery.
Google Analytics is used on our website to evaluate performance and user experience, without collecting personal information. For details on Google Analytics’ privacy policy, visit google.co.uk/intl/en/policies/privacy/.
We use dedicated secure servers and SSL encryption for email communications regarding bookings, amendments, or cancellations.
Skytouch VIP maintains a secure environment for protecting personal and nonpublic data, employing administrative, physical, and technical safeguards.
This Privacy Policy may be updated periodically without prior notice to reflect current practices. Significant changes will be indicated on our website.
For revising your information or preferences, or for questions/comments regarding this policy, please contact us at: 0044 (0) 7308-169037 or email customerservices@skytouchvip.com.